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A warm insider welcome

Superb service by an experienced team

Lead Concierge,
Nestor Colon

Nestor Colon has been providing concierge service to guests for 23 years and has been with InterContinental San Juan for 16 years. Born in Vega Baja, Puerto Rico and later spending many early years in New York City, Nestor was excited to move back to his home island where he found his passion in the concierge services. Guests and staff of the InterContinental San Juan know Nestor for his endless knowledge about the local Puerto Rico culture and experiences, as well as his infectious personality and innate desire to help.

During your stay, be sure to seek him out and ask for his favorite recommendations on local cuisine and unique experiences!

Ask us about our favorite local beaches


Ask us about our favorite local dish


Ask us about our favorite walking tours


Club InterContinental

As an IHG Rewards Club member, guests receive a dedicated Club Concierge to assist with any and all of your stay needs. In addition, enjoy exclusive access, benefits, and services including the privilege of staying in one of 36 Club InterContinental Lanai rooms, a private lounge offering upgraded continental breakfast, teatime, cocktail hour, all-day coffee, snacks and fruit, and complimentary wi-fi, magazines, and newspapers. Located in the hotel's lobby, this VIP amenity is open 24 hours a day, seven days a week.

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